Privacy Policy

Last updated: November 12, 2026

Amdar Inc., doing business as DM Prep ("DM Prep," "we," "us," or "our"), operates a prep and fulfillment center for sellers on Amazon and other US marketplaces. This Privacy Policy explains what information we collect, how we use, store and protect it, who we share it with, and how we delete it. We handle Amazon information in accordance with Amazon's Acceptable Use Policy (AUP) and Data Protection Policy (DPP).

Information we collect. (a) Contact information you give us through the request form, live chat, email, phone or messengers: name, company, email address and phone number. (b) Service information you provide so that we can prepare and ship your inventory: client portal login, shipment requests, product and SKU details, quantities, FNSKU and shipment IDs, shipping plans and labels. (c) For FBM fulfillment, the recipient name, shipping address and order contents needed to ship an order. (d) Billing records; payments are processed by third-party providers and we do not store full card or bank account numbers. (e) Website data such as IP address, browser type and cookies set by our website platform and live-chat provider. We do not ask for or use your Amazon seller account login, and we do not access Amazon seller accounts.

How we use information. We use information solely to provide and bill for the services you request, answer your requests, notify you about your shipments, operate the client portal, meet legal and tax obligations, and keep our systems secure. We do not sell personal information and do not use it for advertising, profiling, resale, or any purpose unrelated to the requested service.

How we store and protect information. Information is stored in the United States on access-controlled systems. Access is restricted to authorized staff based on their job duties. We use multi-factor authentication on the accounts and systems we use, encrypt information in transit, and store credentials securely. We maintain a risk-assessment process and a written incident-response plan covering monitoring, detection, and response to potential security threats, and we report security incidents involving Amazon information to security@amazon.com within 24 hours of detection.

Sharing. We do not sell or rent information. We share information only as needed to perform the service: with the shipping carriers that deliver your goods, with payment providers, and with our software, website and live-chat providers that process data under their own data-protection terms. We also disclose information when the law requires it.

Retention and deletion. We keep service and billing records for as long as you are a client and for as long afterwards as tax and accounting law requires, after which they are deleted. End-customer shipping details for FBM orders are kept only as long as needed to ship and support the order, and no longer than 30 days after delivery, unless the law requires otherwise. We delete your information promptly upon request or when our engagement ends, unless we must keep it by law.

Organizational changes. We maintain a policy to notify Amazon within 30 days of any organizational change that affects our need for, or use of, Amazon information.

Your choices. You may ask us to access, correct or delete your information, or to stop contacting you, by writing to us at the details below. We answer within 30 days.

Cookies. Our website uses cookies that are necessary for it to work and for the live chat. You can block cookies in your browser.

Changes to this policy. We may update this Privacy Policy from time to time; the "Last updated" date reflects the latest revision.

Contact us. Amdar Inc. d/b/a DM Prep, 1930 Innovation Wy, Suite 144, Libertyville, IL 60048. Email: office@dmprepus.com. Phone: +1 (773) 672-9515.